ashleysn
Workspace Experience: Time Worked Timer
It's San Diego EA time and I've been busy in the background working on content for the Next Experience Center of Excellence which I'm...
ashleysn
- Jan 18
- 7 min
Now Experience: Experiences and App Shells
It's a new year which means it's time for some new content. I really enjoyed diving into different topics in 2021 and look forward to...
638 views0 comments
ashleysn
- Dec 20, 2021
- 8 min
Exploring the Import Set API
I wanted to go ahead and say thank you for reading my blog over the past year. I really appreciate all of the comments, sharing on...
1,130 views0 comments
ashleysn
- Dec 10, 2021
- 9 min
Configuring Lists in Now Experience Workspace
I decided to create an article on this due to the topic coming up on the community and the sndevs slack. I haven't really seen a...
2,043 views1 comment
ashleysn
- Dec 1, 2021
- 9 min
Sending Blocks with the Slack Spoke
I've been meaning to write more on Now Experience Workspaces and Components but as I find myself weaving in and out of various parts of...
615 views0 comments
ashleysn
- Nov 5, 2021
- 10 min
Going further with Now Experience Components (Part 1)
I split this up into a multi-part series because there's a lot of main concepts I want to cover. I will not be covering much about the...
1,120 views1 comment
ashleysn
- Oct 7, 2021
- 5 min
Universal Request for Innovation Management
I've explored the new changes with Universal Request and Request Management/Universal Task in the Rome release, for my last installment...
202 views0 comments
ashleysn
- Sep 28, 2021
- 4 min
Surveys on Catalog Items
Recently, I was tasked with allowing users to take a survey on their Catalog Item ordering experience, independent of the Requested...
585 views0 comments
ashleysn
- Sep 8, 2021
- 5 min
Universal Request with Universal Task
After the Quebec release I spent about an hour looking into Universal Task and at that time wasn't sure how they tied into Universal...
210 views0 comments
ashleysn
- Aug 30, 2021
- 5 min
Walking through the Developer MVP Directory (LCHH Part 3)
This post finalizes our Developer MVP Directory prototype application. We did the majority of the work in the Part 1/2 and had a few more...
172 views0 comments
ashleysn
- Aug 25, 2021
- 8 min
Universal Request for Request Management
I first wrote about Universal Request during the Quebec release and found during that time that it was only available for Incident and HR...
1,213 views0 comments
ashleysn
- Aug 17, 2021
- 5 min
Create a User Test Step in ATF
I've been doing a lot of work with Automated Test Framework lately, as I stand up the ITSM Test Suites in anticipation for an upcoming...
671 views0 comments
ashleysn
- Aug 4, 2021
- 4 min
Dot Walking in a GlideRecord Query Data Resource
This issue came up in the a LCHH where we created a GlideRecord Query data resource that was passed a sys_id from the URL and tried to...
944 views0 comments
ashleysn
- Jul 22, 2021
- 4 min
Whats New in the Rome Release
The Rome release has hit Early Availability and is also available for PDIs. There's just so much I want to explore and talk about, and...
852 views0 comments
ashleysn
- Jul 19, 2021
- 7 min
Walking through the Developer MVP Directory (LCHH Part 1 & 2)
This post will go through what we're doing and what we've done so far on Live (Lady) Coding Happy Hour for the Developer MVP Directory...
359 views0 comments
ashleysn
- Jul 9, 2021
- 7 min
Send Surveys to Guest Users
I came across this use case recently and found some information on public surveys but nothing really cohesive, which meant taking bits...
473 views0 comments
ashleysn
- Jun 28, 2021
- 5 min
Using Extension Points in Now Experience Declarative Actions
I walked through adding an 'Add' button in Agent Workspace in a previous post, but get questions from time to time on how to filter the...
811 views1 comment
ashleysn
- Jun 21, 2021
- 9 min
Working Through Now Experience Components
Overview At this point in my blogging journey I have explored some of the basic workings of Now Experience Workspaces in the UI Builder....
1,955 views1 comment
ashleysn
- Jun 2, 2021
- 5 min
Now Experience Workspace Themes
This post highlights UX Themes in Now Experience Workspaces. UX Themes can be used in Portal Experiences as well, and have some different...
1,957 views1 comment
ashleysn
- May 21, 2021
- 2 min
Knowledge 2021 Recap
Knowledge 2021 has come to a wrap, and I know I'm already excited for Knowledge 2022. I'm sure everyone has received a lot of content to...
408 views0 comments
ashleysn
- May 6, 2021
- 2 min
action.openGlideRecord
I've been a bit busy lately but wanted to throw out a small post on a really helpful method I came across in my PDI when I needed to...
1,717 views1 comment
ashleysn
- Apr 14, 2021
- 6 min
Workspace Email Client
I was looking up this functionality to better understand for a client and thought it was pretty interesting so I decided to share. I...
1,125 views0 comments
ashleysn
- Apr 7, 2021
- 4 min
Now Experience: Creating/Configuring Workspace Lists
As I dig through working on a Configurable Workspace/Now Experience Workspace, I'll post things that differ between Agent Workspace setup...
906 views1 comment
ashleysn
- Mar 30, 2021
- 4 min
ServiceNow Certification Test Prep
The Quebec release is out, and it's delta time again - which means lots of folks are focusing on exams. I've seen a lot of questions on...
1,094 views0 comments